Deliveries and Returns
Home Delivery Service
Breeze Direct aims to use most economical home delivery option. The courier company will deliver your boxed merchandise, and place it at your door. For some rural areas consignments are left at the nearest depot and will need to be collected by the customer.
Unpacking, inspection of the product, placement in the home, assembly (if necessary), and disposal of the packaging are the responsibility of the customer. The courier company does not normally, and is not required to, allow time for the customer to unpack and inspect the merchandise.
Important Delivery Information – Customer’s Responsibility
At Breeze Direct, we make every effort to ensure that your experience is an exceptional one. This includes partnerships with the very best courier companies available. While we don’t anticipate problems with your delivery, accidents do occasionally happen. For this reason, it’s important for you to understand your role in receiving your shipment.
Tracking Your Shipment
We will notify you via e-mail when your order ships . Be sure to contact us if anything seems unusual with the progress of the shipment. At the bottom of your shipping email there will be a tracking number, you can enter this on the carriers website for further details of where your consignment is.
Returns are only accepted on brand new, unopened trampolines within 7 days of delivery. We can not accept goods that have been used or setup. PLEASE MEASURE the area where you intend to place the trampoline carefully before ordering.